Resorts and casinos that sell cabanas, dayclubs, dining and activities through UrVenue can now take digital wallet payments and let international guests pay in their own currency. UrVenue announced the expanded Stripe integration on November 11.
According to UrVenue’s announcement, checkout still takes credit and debit cards and now adds Amazon Pay, Apple Pay, Cash App Pay, Google Pay and Link. UrVenue has also turned on Stripe’s Adaptive Pricing, which can show eligible guests prices in their local currency and let them complete the purchase in it. Availability varies by location, currency, device and account configuration. Interim CEO Emily Curtin said the Stripe work lets UrVenue “bring advances in payment technology directly to operators without asking each property to build those capabilities on its own.”
The release does not say who pays for the currency conversion. Stripe’s Adaptive Pricing documentation does: the business pays 0%, and the exchange rate shown to the guest includes a conversion fee of 2 to 4%, set by Stripe, which raises the guest’s price by the same amount. A guest who chooses to pay in the property’s own currency avoids that fee, though their bank’s rate may apply. Refunds go back at the original rate, so the guest receives exactly what they paid.
For resort revenue and outlet managers selling experiences to overseas guests, the property’s margin is unchanged while a foreign guest’s cabana price can rise by up to 4% at checkout. Before switching it on, confirm which outlets and currencies are eligible and that the displayed price meets total-price duties such as the UK pricing rules for hotel and restaurant charges. Operators comparing other hotel payment setups, such as BlastnessPay with Adyen, can put the same fee question to each provider.
Source: UrVenue
